Insurance Bad Faith
Misrepresentation, fail to pay, fail to acknowledge
There are laws that govern how insurance companies relate to their clients. In Montana this law is referred to as the prohibition of unfair claim settlement practices. See Montana Code Annotated 33-18-201. This law prohibits that "a person may not, with such frequency as to indicate a general business practice, do any of the following"
misrepresent, fail to acknowledge or fail to pay among others.
If you are concerned that an insurance company may not have followed the law you need to seek experienced counsel immediately. There are other laws and cases that also govern these matters. At Boland Aarab PLLP we have litigated these cases and are familiar with the process.